How do I update or remove my notification preferences and contact information used by LookoutAlert?

Follow the below steps to change your LookoutAlert preferences (for example, to reduce the number of messages of a certain type, or to change the contacts used for each kind of message):

  • Go to the registration page for LookoutAlert
  • Login using your LookoutAlert username and password (If you’ve forgotten these, follow the instructions on the page under “Forgot Username or Password?”)
  • Once signed in, click the Alerts tab at the top of the page
  • Under ‘Notification Preferences,’ you can make changes to both the phone numbers and email addresses on which you want to receive LookoutAlert messages by clicking or unclicking the checkboxes
  • You can also choose what alerts you want to receive and the method you wish to receive them by (text, voice, email)
    • For example, if you wish to turn off all messages regarding health risks, simply uncheck the box to the left of “Health Risks”
    • If you wish instead only to receive emails for health risk notifications, instead uncheck the “Text” and / or “Voice” choices, so that only “Email” remains checked

Show All Answers

1. Why should I sign-up for LookoutAlert?
2. How does the LookoutAlert system work?
3. How much does it cost?
4. Why was LookoutAlert implemented when we already had CodeRED?
5. Can you guarantee that I will receive notification if I register for LookoutAlert?
6. How do I sign-up for LookoutAlert?
7. When I signed up for LookoutAlert it says I already have an account.
8. Who can sign-up for LookoutAlert?
9. Is LookoutAlert the same as Smart911?
10. I already have a Smart911 account, how do I sign up for LookoutAlert?
11. I don’t have a Smart911 account but want to sign up for both services. How do I do that?
12. Will I receive alerts if I don’t sign-up?
13. What types of alerts will I receive?
14. How will I identify incoming alerts?
15. Can I call the alert phone number back or reply back to the email?
16. When will I start receiving alerts?
17. How do I update or remove my notification preferences and contact information used by LookoutAlert?
18. How often will I receive alerts?
19. How does the LookoutAlert system respond to busy signals or no-answer situations?
20. If I am unable to make or receive calls or text messages during an emergency, will I still receive alerts from the LookoutAlert system?
21. What if I receive a call at home and I am not there to answer it?
22. What other safety and alerting systems should I sign-up for and be aware of?
23. Will my information be disclosed or shared?
24. What precautions are taken to protect personal contact information stored in the LookoutAlert system?
25. How do I update or remove my contact information in the LookoutAlert database?