Utility Billing - Water/Sewer
For the health and safety of the community, and to encourage social distancing, we ask our community to utilize our online and dropbox services.
Broomfield continues to look for ways to conserve and be environmentally responsible. In an effort to save paper and also expedite water billing information, customers may choose to receive their monthly statements electronically.
To sign up for e-billing, all you have to do is create an online account and enable the "Paperless" option under the Account menu. You will then receive e-mail notifications when new bills are available to view online, as well as PDF copies of your bills as e-mail attachments.
Recurring payments can be scheduled to draft automatically from a credit/debit card or checking account. Simply set up an online account, select the "AutoPay" option from either the Account menu or the AutoPay menu on the left, and fill out the required fields. (The "End Date" may be left blank, if desired.) Upon completion, you will receive a confirmation number for your records.
For instructions on how to update/change your recurring payment information, click here
DOES YOUR WATER USAGE SEEM HIGHER THAN USUAL?
It's possible that your watering habits could be somewhat different from a previous service period, or you may have a leak somewhere within your property that is being registered by your meter. Common causes of wasted water include leaky toilets and inefficient irrigation systems (i.e. overclocked cycles, broken sprinkler heads, damaged irrigation lines, etc.).
Useful tips for detecting water leaks can be found under our Frequently Asked Questions section or this in-depth guide prepared by our Environmental Services division.
***Broomfield residents can obtain FREE indoor and outdoor water efficiency assessments.*** Find out how to schedule one!
For more information, please visit our High Water Usage page.
EMERGENCY & AFTER-HOURS SERVICE
To report a
- Final Reading Request
- Establish service* (moving into Broomfield)
- Transfer service*
- Discontinue service* (moving out of Broomfield)
- Delinquency Information
- Payment arrangements
- Courtesy telephone notifications
- Suspension of service
- Returned checks/drafts