Broomfield is always looking for new ways to improve the safety of our residents. With LookoutAlert in place, first responders have the ability to send a mass notification to landlines, cell phones and email addresses for residents who have opted-in with important information that could save lives.
LookoutAlert helps fill another safety gap within the Broomfield dispatch center. During large-scale emergencies, the 911 center can be quickly overwhelmed with a high volume of 911 calls received from the public. A majority of the 911 calls received during emergencies are not about life-threatening situations, but rather contain requests for information about what is going on during a crisis or emergency. By sending alerts directly to the public on their preferred devices, we will keep the public informed and at the same time reduce the number of 911 calls from residents not in immediate need of emergency services. Easily available and authoritative public information will improve the 911 center’s ability to keep phone lines open to respond to critical emergencies.