Why should I sign-up for LookoutAlert?

When emergencies happen, be the first to know. Through LookoutAlert, emergency responders are able to send official, real-time alerts to the public with information about potentially life-saving actions they may need to take to keep themselves and their families safe.

As part of LookoutAlert, you can also sign up for Smart911, which allows you to create a safety profile for yourself and your household which is provided directly to 9-1-1 when you call 9-1-1 in the event of an emergency, allowing them to send the right responders to the right location with the right information. By signing up for LookoutAlert, you are taking a large step toward improving your personal safety.

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1. Why should I sign-up for LookoutAlert?
2. How does the LookoutAlert system work?
3. How much does it cost?
4. Why was LookoutAlert implemented when we already had CodeRED?
5. Can you guarantee that I will receive notification if I register for LookoutAlert?
6. How do I sign-up for LookoutAlert?
7. When I signed up for LookoutAlert it says I already have an account.
8. Who can sign-up for LookoutAlert?
9. Is LookoutAlert the same as Smart911?
10. I already have a Smart911 account, how do I sign up for LookoutAlert?
11. I don’t have a Smart911 account but want to sign up for both services. How do I do that?
12. Will I receive alerts if I don’t sign-up?
13. What types of alerts will I receive?
14. How will I identify incoming alerts?
15. Can I call the alert phone number back or reply back to the email?
16. When will I start receiving alerts?
17. How do I update or remove my notification preferences and contact information used by LookoutAlert?
18. How often will I receive alerts?
19. How does the LookoutAlert system respond to busy signals or no-answer situations?
20. If I am unable to make or receive calls or text messages during an emergency, will I still receive alerts from the LookoutAlert system?
21. What if I receive a call at home and I am not there to answer it?
22. What other safety and alerting systems should I sign-up for and be aware of?
23. Will my information be disclosed or shared?
24. What precautions are taken to protect personal contact information stored in the LookoutAlert system?
25. How do I update or remove my contact information in the LookoutAlert database?