Unfortunately, we cannot help with Unemployment Insurance (UI) specific matters. All matters concerning Unemployment Insurance must be handled through the Colorado Department of Labor and Employment's Unemployment Insurance Division. You may reach them by phone at 303.318.9000, or view the status of your claim by going to My UI Claimant. However, our Workforce Center is equipped with a chat feature on many of our PCs which is connected to the Unemployment Insurance Division. This feature simplifies contact with UI in real-time.