2024 Year in Review

Thriving, Diverse and Safe Community

Being welcoming is much more than being friendly, tolerant, or peaceful. We believe truly welcoming places have intentional, inclusive policies, practices, and norms which enable all residents to live, thrive, and contribute fully.

Community satisfaction with quality of customer service of the City and County of Broomfield

• In the 2023 Community Survey, 80% of respondents regarded the overall quality of City and County Services as “excellent” or “good,” which ranks Broomfield “much higher” than national and Front Range benchmarks. CCOB conducts this survey every two years and the next iteration will be launched in 2025.
• According to the 2023 Community Survey, more Broomfield residents are increasingly using CCOB channels to obtain the information they need about Broomfield. Based on this data and to enhance the end-user experience, the Broomfield Voice platform was improved to include a redesigned homepage to improve project search functionality and overall look and feel. The improvements have been recognized as a model site for other communities.
• Broomfield launched a new council meeting agenda management system, aimed at improving both internal processes and the end-user experience. The platform enhances staff’s ability to serve city council and the community by fostering improved workflows, responsiveness, flexibility and efficiency.

Housing Opportunity and Development

• CCOB works to provide financial support to help ease housing burdens on qualified (income-limited) populations
  • In 2024, 1,393 households were supported (as compared to 144 households in 2023) by the programs of homeowner rehabilitation, eviction prevention, senior homeshare, tenant-based rental assistance and property tax refunds
    • Over a 1,000 senior and other residents benefited by the Partial Property Tax Refund program - receiving about $500,000 in housing expenses relief.
  • The Severe Weather Activation Program (SWAP) coordinates services and resources that move individuals experiencing homelessness into housing during cold weather. SWAP supported 164 unduplicated residents in the Oct. 2023 - April 2024 SWAP season with hotel vouchers. Sixteen individuals have become housed through these efforts.
• Close to 300 income aligned units (including 15 for-sale homes) have been committed to and/or will be under construction in 2024 and early 2025.
  • The Ulysses’ Harvest Hill development project, which is comprised of 157 units of 100% income-aligned housing was awarded more than $2M in support from the City and County of Broomfield - and Broomfield was awarded another $2M by Colorado’s Department of Local Affairs to support the infrastructure costs of the project. Additionally, Broomfield Housing Alliance (BHA) was determined to be in a Special Limited Partnership with Ulysses for this project.
  • Broomfield provided a grant of over $200,000 to support BHA’s purchase of land to the southeast of 120th and Main for a future income-aligned housing development. BHA is already underway, working on site plans and pre-development.

Opportunity to Attain and Maintain a State of Mental Well-being to Thrive in our Community

• Distributed 928 life-saving Narcan kits through public distribution sites at the Library and Municipal Courts, as well as Broomfield public health clinics. Additionally, 74 people have participated in an overdose reversal training - 15 of whom participated in a Spanish-language training.
• $50,000 in grant funds have been given to schools and nonprofits to support extracurricular activities for youth.
• Trained 92 community members on behavioral health topics ranging from mental health and wellness to the evidence-based Mental Health First Aid curriculum.
• Built a health dashboard to more easily monitor the community’s health status and identify disparities within the various Broomfield populations.
• Provided in-depth support and linkage to care through care coordination and prevention interventionists. In 2024, the Court Navigator saw 162 clients, 86% of whom had a substance use issue. The Mental Health Advocate at Broomfield High School had 247 individual contacts with students in the first half of 2024, with 25% of those students identifying as LGBTQ+.
• Broomfield served 486 Employers and provided 16,782 services to workforce customers.
• Completed the 2025 Open Space, Parks, Recreation and Trails Plan that includes many concepts for creating a more welcoming and healthy community.
• Human Services has assisted 14,209 Broomfield residents through our Public Assistance programs which includes Colorado Works/TANF, Food Assistance, Medical Assistance, and Child Care assistance.
• Completed the Raptor Management Plan that contains many recommendations to encourage  well-being of residents by fostering the number of raptors that inhabit the community.
• The Broomfield 100 encouraged residents to enjoy Broomfield’s trail system and improve their physical and mental health. Information was in Spanish and English. Participation metrics include 64,000+ views of the interactive map, 1,000+ views of virtual trail videos, and 400+ scans of trailhead QR codes.

Court Community Navigator Connections

• Since January 2023, the Court Community Navigator Program has served 368 new clients, providing a variety of critical services including housing assistance, mental health resources and referrals, substance abuse treatment resources and referrals, educational services, employment search support, food assistance referrals, assistance in securing identification documents, and medical treatment coordination as well as a number of other community support referrals.
• In 2024, the Court Community Navigator received 222 new client case referrals.
• Between June 2023 to present, the Court Community Navigator has distributed 480  Narcan kits.
• To date, 54 clients continue to receive ongoing support from the Court Community Navigator.
• There have been 114 active participants in the municipal court’s community connections monthly review dockets with the judge.
• So far in 2024, 83 referrals have been closed successfully with no additional services requested.
• The navigator and Community Connections Court have received referrals from multiple agencies including the Broomfield Police Department, North Metro Fire, Broomfield Human Services, Broomfield County and District Court, Almost Home, The Refuge, Good Samaritan Hospital, UC Health, the municipal court website and walk-ins.
• The demand for navigator services increased from 146 referrals in 2023 to 222 in 2024, reflecting a growing need for these vital services.

Diverse Engagement of Underserved and Underrepresented Communities

• Utilized multi-year grant funding to create the Broomfield Out Loud program to tell the stories of a diverse group of Broomfield residents and illustrate those stories through a variety of art forms.
• From January 2024 to July 2024, Language Line (an on-demand and onsite language interpretation and document translation service) was accessed 1,110 times for on-demand interpretation services.
• From July 1, 2023 to June 30th 2024 26 different languages were requested for on-demand interpretation services.
• The Teen Council successfully engaged with youth from the Arapaho Tribe of Oklahoma at the Arapaho Language Camp in Larkspur, CO, with a primary focus on relationship-building. This accomplishment led to an invitation for the Teen Council to return to Oklahoma in 2025 to further strengthen these valuable connections.
• Broomfield Public Health and Environment launched the first cohort of the Health Ambassador program. A Health Ambassador is a person, business or organization that works with or represents communities who may have difficulty in accessing resources or health services. Health Ambassadors are paid to contribute their unique perspectives, experiences and ideas to work in partnership with Broomfield Public Health and Environment to determine the strategies and activities that will help improve community health. The 2024 Health Ambassador cohort  was comprised of organizations that work with or represent youth, racial and ethnic groups, monolingual Spanish-speakers, people experiencing homelessness, people in poverty, people who are food insecure and more.
• Broomfield staff are committed to ensuring and improving access to digital information for every Broomfield community member and employee, including but not limited to those in the deaf and hard of hearing, blind and low vision, neurodivergent communities, and those with a physical disability. Notable accomplishments in 2024 include:
  • Staff led an Empathy Lab, a learning and engagement opportunity for employees, with the purpose of providing staff with understanding of the impact and importance of access for impacted communities.
  • Comprehensive update of broomfield.org to bring content into compliance.
  • Launched staff training program to develop employee skills to deliver accessible digital content and promote a culture of accessibility.
  • Establish digital accessibility accommodation and feedback request process.

Community Engagement regarding Public Safety

• The Broomfield Police Department anticipates providing 150-160 community engagement events in 2024 which is an increase from the estimated 120 events in 2023. These programs include community and neighborhood watch meetings, public listening sessions, school visits and tours of the department, training on de-escalation and random acts of violence, as well as National Night Out, BPD Inside Academy, Teen Academy and Women’s Safety Day, Drug Take Back Day, Thanksgiving Food Boxes, Santa Cops, Coffee with a Cop and Co-Responder, Chief’s Senior Walk and gun safe giveaways.
• In 2024, the Police Department launched the Broomfield Co-Responder (BCORE) program, bringing three clinicians and a supervisor in-house rather than contracting externally as in previous years. Since implementing this internal team, BPD has been able to respond to significantly more calls with consistently positive outcomes.
• The Medication for Addiction Treatment (MAT) Program was fully operational, ensuring inmates receive care following their release from the Detention Center. This continuity of care supports their long-term health and well-being while they transition back into the community.
• The Broomfield Police Department has maintained an overall lower crime rate per population compared to other metro area agencies. The Broomfield Police Department has been utilizing the crime analyst, Special Enforcement Team and an internal collaborative team to identify and strategize proactively targeting specific crime areas.
• A Volunteer Trail Ambassador program was created to increase resident knowledge of trail etiquette and understanding of the overall trail system.
• Implemented Phase One of the Wayfinding Signage program on the Lake Link Trail to assist residents in using the trail system.

Emergency and Disaster Planning and Response

• Through the Emergency Management Preparedness Grant (EMPG), the Colorado Emergency Preparedness Assessment (CEPA), and the Integrated Preparedness Plan (IPP) Office of Emergency Management staff continues to develop program priorities as well as increase regional coordination and collaboration.
• The Emergency Operations Plan was reorganized and updated in 2024. The plan received approval from the Broomfield City Council on Oct. 22, 2024.
• Emergency Preparedness web section within the Broomfield.org website gets continual updates. Monthly preparedness highlights and newsletter/social media content began in November 2024.
• In 2024, staff participated in, or led, 12 exercises, seminars or table tops to work on relationships with partners to increase communication and interoperability. 
• OEM staff participated in 17 outreach events to community organizations and groups to increase preparedness and understanding. 
• In 2024, staff  executed quarterly Incident Support Team training and implemented the Crisis Track application for Damage Assessment. 
• The Integrated Preparedness Plan was updated in 2024 in coordination with multiple CCOB departments and submitted to the state for review.
• The Public Health and Environment team worked on Incident Command training this year. A  four-workshop series provided education on coordination as well as specific public health incident command roles.
• Public Health and Environment worked with the state’s CO-CARES team to identify, clarify and improve access to responder resilience resources. This project morphed into the Wellness and Support Toolkit which lists both community and CCOB sponsored resources accessible to CCOB employees to boost wellness and provide support in times of need.

Community Connections

• This year’s six Summer Concerts brought together over 2,300 attendees from across the city to enjoy vibrant live music, delicious food, and outdoor fun with friends, family, kids, and dogs. These concerts became a true celebration of community, where people connected, danced and created lasting memories on warm summer evenings.
• The annual Earth Day event was a resounding success, offering over 250 attendees the chance to participate in a seed swap, learn energy-saving tips and get free bike repairs. With 20 local organizations sharing practical sustainability tips, the event empowered the community to take steps toward a greener future.
• This year’s One Book One Broomfield program was a wonderful success, engaging the community through a series of local author events leading up to the main highlight. On Nov. 7, we welcomed Shelby Van Pelt to discuss her bestselling novel Remarkably Bright Creatures, bringing readers together to celebrate the power of storytelling and literature.
• 126 volunteers contributed 1,181 hours across seven open space, wildlife and environmental related programs and more than 50 events this year.