Compliments & Complaints
Responsibilities and Services
The Standards Unit is responsible for the administration of the internal affairs investigative process and ensures the integrity of the Broomfield police Department through a formalized process that is fair and impartial.
How to File a Compliment or a Complaint
If you would like to compliment an officer or employee for a job well done, make a complaint about an officer or employee, report an issue with the Police Department's web site, or send any other comments to the Broomfield Police Department, you may do so by completing the feedback form. If you feel your situation requires immediate attention, please call 303.438.6400 and ask to speak to the on-duty Patrol commander.
When contacting our agency for either a compliment or complaint, please be as specific as possible and provide the name of the officer or employee, location, date and time, when known, and the nature of the incident. A case report or summons number is helpful, although not required. After you are contacted by the investigator, you will have the opportunity to include any supporting documentation you may have.
What to Expect when you File a Complaint
As stated in our Mission Statement, we are committed to personal and organizational integrity, and we accept responsibility as individuals and as members of an organization for our actions. Your e-mail will be acknowledged on the next business day. The investigator will also explain the investigative process and provide their contact information should you need to contact them during the investigation.
When the Investigation is Concluded
You will receive a written notice from the investigator when the investigation is complete.