ADA Compliance

Complaint Procedures

• ADA Complaint Procedures and Instructions
• ADA Complaint Form (This form may be completed returned via email, fax or mail.)
• Online ADA Complaint Form

Notice Under the Americans with Disabilities Act Title I and Title II

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the City and County of Broomfield will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

The City and County of Broomfield does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication

The City and County of Broomfield will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City and County of Broomfield programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision disabilities.

Modifications to Policies and Procedures

The City and County of Broomfield will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in The City and County of Broomfield offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of City and County of Broomfield, should contact the ADA Coordinator at 303-438-6357 as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City and County of Broomfield to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Complaints that a program, service, or activity of City and County of Broomfield is not accessible to persons with disabilities should be directed to the ADA Coordinator at 303-438-6231.

City and County of Broomfield will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Filed Complaints

The ADA Coordinator and Risk Management shall maintain the confidentiality of all files and records relating to complaints filed, unless disclosure is authorized or required by law or permission is given by you to release the information. Any retaliation, coercion, intimidation, threat, interference or harassment for the filing of a grievance, or used to restrain a complainant from filing, is prohibited and should be reported immediately to the ADA Coordinator.

The ADA Complaint Form and process are designed to provide you with the opportunity to effectively resolve any ADA issues that you may have with the City and County of Broomfield. Filing an ADA complaint with the City and County of Broomfield does not affect your right to file a complaint with the Department of Justice.

For ADA concerns with organizations outside of Broomfield County, please contact the Department of Justice at 1-800-514-0301 or visit their website at http://www.ada.gov/.

Any general questions related to the City and County of Broomfield and the ADA can be sent to ada@broomfield.org.